State Farm® Insurance Agent Brad Jacobs
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Priscilla Foster
September 12, 2026
"Friendly staff! They know their stuff and are always happy to help with any questions."
Brandi
September 9, 2026
"This review was left on our (Makeda Nichols - State Farm) page, but I wanted to make sure you guys received the kind words. :)
Bradley Jacobs firm in Mobile Alabama is amazing, Account Manager Haley Gilmore always have a wonderful attitude when finding the best deal around town. Service is great, they go the extra mile to save you money."
Deborah Fullwood
September 8, 2026
"Haley is always so helpful and answers any questions I might have. I would recommend this agency to any and everybody."
Hannah Halford
September 4, 2026
"Haley is always there to help answer any questions we have! From auto policies, to explaining what fortified roofs are, to life insurance policies- she helps us with it all and is very thorough and detailed!"
"Thank you Hannah for the kind words about Brad Jacobs State Farm. We look forward to assisting with all your insurance needs!"
Lindsay Ryals
September 4, 2026
"Haley was so helpful with every question I had on our policy. She is nothing but welcoming and reassuring when comes to any questions or concerns we have had in our insurance policy."
Lois Gafford
September 4, 2026
"A good office staff. Pleasant & accomodating."
Wilson Tillman
February 12, 2026
"Ms. Jasmine Sheffield showed great knowledge of her field and answer my questions with a professional demeanor as well as courteous that makes a person believe that she’s doing her job to best suit you as a customer!"
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you.
Brad Jacobs - State Farm Insurance Agent"
Tori Rivers
February 4, 2026
"Jasmine at Bradley Jacobs office has helped me so much with getting my policy straighten out. I can't even begin to tell you how grateful I am for this entire office staff. Every time I have a question or concern they are always so helpful. Thank you"
"Thank you for the 5-star review, Tori! We’re thrilled to hear you had such a great experience with us here in Mobile. – Brad Jacobs - State Farm Insurance Agent"
Nas & Sam Nehme
February 2, 2026
"Jasmine was very helpful in quoting me for auto insurance. Very informative & responsive on my concerns in a professional manner. Highly recommend, again ask for Jasmine :)"
"Thank you for the wonderful review! It means so much to ourMobile team to know we’re helping neighbors feel protected and cared for. – Brad Jacobs - State Farm Insurance Agent"
Joey Wyatt
January 30, 2026
"Jasmine is hands down the best agent at the insurance company. She’s knowledgeable, responsive, and always goes the extra mile to make sure clients are fully covered and confident in their choices. No matter the situation, Jasmine makes the process smooth, stress-free, and easy to trust."
"We appreciate the kind words, Joey! OurMobile team is always happy to help. – Brad Jacobs - State Farm Insurance Agent."
Annette Brooks
January 28, 2026
"Jasmine was very nice, answer all my questions"
"Thank you, Annette! We’re so grateful to have amazing customers like you. – Brad Jacobs - State Farm Insurance Agent"
Eddie Thompson
January 23, 2026
"Great Customer service"
"Thank you for the 5-star review, Eddie! We’re thrilled to hear you had such a great experience with us here inMobile. – Brad Jacobs - State Farm Insurance Agent"
alachia johnson
January 20, 2026
"Working with Jasmine was a great experience. She was patient, informative, and made sure I understood my coverage before moving forward. It’s hard to find someone who actually takes their time and looks out for you, and Jasmine definitely does.”"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jayla Boggan
December 18, 2025
"I would just like to say Jasmine is awesome & would like to thank her for going above and beyond to help me with ."
Marissa Miller-Peevy
December 15, 2025
"Jasmine was amazing and made the process of adding a car to our policy super easy!"
Lee
December 8, 2025
"Great customer service"
Vanilla_Icing66
December 2, 2025
"Jasmine was extremely nice and knowledgeable about the situation at hand. I only wish that .most customer service representatives would have the pleasant attitude that Jasmine possesses. Thank you, Jasmine for going above and beyond to help me without any hesitations."
ELLIS SALLIS
November 17, 2025
"Fast and efficient"
judy lile
November 14, 2025
"Jasmine was a wonderful help!! Thank you again!!"
Cornelius R. Marshall
November 13, 2025
"Jasmine was very professional, helpful, knowledgeable, understanding and deserve a raise 🫶🏼💪🏼🙏🏼 Thank You Very Much"
Monica Murphy
November 4, 2025
"Jasmine was a delight and very informative and helpful. It was a pleasure speaking with on behalf of Stare Farm Insurance. Thank you for your assistance."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shanara Irby
October 27, 2025
"Jasmine did an amazing job assisting me with my insurance. She was clear, patient, and knowledgeable about helping adjust all of my insurance needs"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tay Morrow
October 27, 2025
"Jasmine was a great help. She was patient, answered every question I had and helped me to better understand my policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Phillip Makin
October 27, 2025
"Haven’t had a traffic ticket in over 18 years or any wrecks involving another driver that was my fault but I hit a curb and messed two rims up and two tires and paid a thousand dollar deductible to boot and they are wanting to drop me . In the letter they are talking about my son who has never had an accident or traffic ticket . But they are to incompetent to realize my son and I have the same name so I know they are referring to me they have went up on our insurance multiple times and even paying a thousand dollar deductible they’re still wanting to drop me . I honestly don’t even know what we are paying them for . Because if you use your insurance that you pay for to cover your vehicle they send a letter wanting to sever ties . Then what in the hell are you good for just to pay to line your pockets . I thought that was what we paid all that money for was to cover you and help you fix your vehicle they are the shittiest insurance I’ve ever had and not only am I not waiting to be dropped but the other vehicles that we have insured will be taking our business elsewhere and changing home insurance also . There is nothing that they could even say to me to make me want to do business with them sorry greedy agents . There bill always goes up on every vehicle even though only one had an accident.they are extremely expensive and if you actually have to file a claim whatch out cause you might get that same letter and sub par service is provided I’d take my business elsewhere they have nothing to pride themselves on"
Carolyn McHenry
October 16, 2025
"Jasmine was a wonderful help! Thank you so much!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"