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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Hartley (Bamasongbird75)

Anna Hartley (Bamasongbird75)

February 21, 2024

5  out of  5
rating by Anna Hartley (Bamasongbird75)
"Haley is the best. All staff is knowledgeable and welcoming."
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Sonya Oliveira

December 15, 2023

5  out of  5
rating by Sonya Oliveira
"Good people when you need them very perfessional."
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Theresa H

April 14, 2023

5  out of  5
rating by Theresa H
"Ms. Musch is very helpful when needing information. She is patient, understanding, and explains the information on a knowledgeable level. I would recommend her if your looking for insurance or have question about policies etc. Keep up the great work that you do!"
We responded:
"Thank you very much Theresa for the five star google review! We appreciate you here at Brad Jacobs State Farm. Come by and visit us!"
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William James

March 13, 2023

5  out of  5
rating by William James
"Thank you Haley Gilmore on the valuable information you shared. It helped me tremendously in my pursuit of coverage. I will be contacting you in the near future regarding this matter. Great Job!!!"
We responded:
"We appreciate you William and we are extremely pleased that you were able to gather the valuable information you needed for your insurance needs. Please come by and see us on Cottage Hill Road here in Mobile. "
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Jacob Niland

February 25, 2023

5  out of  5
rating by Jacob Niland
"They've been able to help some of my customers with great quotes. Haley is professional and helpful. Go see them!"
We responded:
"Thank you for the glowing review Jacob! "
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Hannah Halford

February 25, 2023

5  out of  5
rating by Hannah Halford
"Best experience I've had. Haley was great! Highly recommend this Agency."
We responded:
"Thank you Hannah for the kind words about Brad Jacobs State Farm. We look forward to assisting with all your insurance needs!"
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Jon Jon Frizzel

February 25, 2023

5  out of  5
rating by Jon Jon Frizzel
"Brad‘s office was a pleasure to work with getting me the perfect plan. I definitely recommend them, don’t hesitate to call to get a quote. Ask for Haley she is the best."
We responded:
"Thank you Jon! We are here to make sure that life goes right and find the plan that works best for you. Call, text or come on by! "
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Malorie Blankenberg

February 24, 2023

5  out of  5
rating by Malorie Blankenberg
"Tiffany Davis has been such a great rep an so helpful any time I’ve needed her . Definitely recommend her an this company to anyone."
We responded:
"Thank you Malorie for your Five Star review!"
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britney luke

February 24, 2023

5  out of  5
rating by britney luke
"Tiffany is awsome!! Helped answer all my questions and not bad to look at y’all!;)"
We responded:
"Thank you Britney for the kind words and we are extremely pleased to get all your questions answered!"
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James

February 24, 2023

5  out of  5
rating by James
"I called the other day for life insurance, and I talked to a sweet girl named Haley. I can’t thank her enough, I was set up with a plan I was happy with in no time at all."
We responded:
"Thank you James for leaving us a five star google review! We pride ourselves on our customer service and providing customers with a plan that is right for them! "
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Paula Brady

February 24, 2023

5  out of  5
rating by Paula Brady
"Great customer service! Very informative and quick follow-up from Haley. Thanks so much."
We responded:
"Thank you Paula! We pride ourselves on excellent customer service and we look forward to seeing you soon!"
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Marybeth Winstead

February 24, 2023

5  out of  5
rating by Marybeth Winstead
"Hands down the best around between Brad Jacobs and Tiffany Mason I don’t have a worry in the world they handle it all! Best prices best customer service around!"
We responded:
"We appreciate you so much for being a part of our agency! Thank you for the kind words and we can't wait to assist you in the future. "
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Danné Adair

August 15, 2022

5  out of  5
rating by Danné Adair
"Helpful with changes to my policy."
We responded:
"Thanks for the kind words, Mr. Adair. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Marcus Menyfield

January 25, 2022

5  out of  5
rating by Marcus Menyfield
"I spoke with Tiffany, she was very sweet, very helpful, and helped me get a great life insurance policy with a great premium I’m very happy and all in under 10 minutes Thanks Tiffany"
We responded:
"Thanks for the kind words, Marcus. I am glad we were able to make assisting you with your life insurance needs such a positive experience!"
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ozunique robinson

August 10, 2021

5  out of  5
rating by ozunique robinson
"I requested for Brad but he was in a meeting the young lady who answered the phone was very nice and offered her assistance and she was very pleasant and understanding on what I needed. Thanks for my home and car insurance with a great rate."
We responded:
"Thank you for your review! We enjoyed assisting you and we are happy to hear you had a great experience with our office!"
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joana hicks seltzer

July 22, 2021

5  out of  5
rating by joana hicks seltzer
"Tiffany is amazing and the service can't be beat."
We responded:
"Thank you for the review and kind words! We look forward to continuing to provide you amazing service!"
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kenneth hannon

July 13, 2021

5  out of  5
rating by kenneth hannon
"I switched over to this particular agency because of the great customer service and show of concern for me and my family. Tiffany Davis was extremely helpful and just upfront with me on the options that I had to choose from. She's was very trusting and knowledgeable on my car and life insurance questions that I had. Thank you so much!"
We responded:
"So glad you chose our agency and we were able to answer your questions about Car and Life Insurance!"
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Priscilla Young

May 11, 2021

5  out of  5
rating by Priscilla Young
"Just, awesome!!! I was formally insured for liability only, with progressive, I was paying a substantial amount a month for my premium, because of that I contemplated searching for a different auto insurance company that would offer me more. I Had not made that call or that move yet, when I received a call from a young lady named Brittany from State farm. Brittany asked me to let her give me a quote, because she said she could give a better policy. I told her how much my policy premium was costing me at the time, she said I can do better that! I am so glad she called me. State farm cottage Hill road. Now I have total coverage for less than the premium I was paying progressive just for lialiabity. I'm very pleased thank you Brittany State farm. Thanks to all the staff."
We responded:
"We are extremely pleased that we were able to put you in a better place with your auto insurance needs! We look forward to helping you with all of your future needs as well!"
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Jeff Byrd

April 1, 2021

5  out of  5
rating by Jeff Byrd
"Very helpful. Great service."
We responded:
"Thank you for the review!"
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LadyButterfLy

August 3, 2020

5  out of  5
rating by LadyButterfLy
"SUPER staff and they make sure that You are VERY Happy with their services, especially during this Covid 19 😍😍😍"
We responded:
"Thank you very much for the kind words! It's great to hear you had a positive experience with our agency!"
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Dre Reynolds

June 24, 2020

5  out of  5
rating by Dre Reynolds
"I'm a Realtor and I can't say enough about the staff at this office. Tiffany Mason in particular is simply AMAZING. She's fast, thorough, and provides great professional service. I would recommend her to any and everyone that needs insurance. Thank you for making life a little bit easier for my family and I and my customers. Job well done!!!"
We responded:
"Thank you so much for the review and the kind words about Tiffany!"
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Sam morris

June 9, 2020

5  out of  5
rating by Sam morris
"I love the professional help that I received in the office. Tiffany helped me in a very difficult time in my life and made it feel like home. It is home for me now."
We responded:
"Thank you Sam! I am glad we were able to be there for you in your difficult time. We are so glad you are able to call our office home! Please come by and see us!"